Terms of Service

Welcome to Zen Labs Wholesale. By accessing and using our website, you agree to comply with and be bound by these Terms of Service.

1. Eligibility

Our services are available to licensed healthcare providers with a valid NPI or tax ID number.

2. Account Registration

To purchase products, you must create an account, providing accurate and complete information. You are responsible for maintaining the confidentiality of your account information.

3. Products

We offer peptides and related products for research purposes only. 

4. Orders and Payments

Orders can be placed through our website. We accept major credit cards, Shop Pay, Google Pay, and Apple Pay. All orders are subject to acceptance and availability.

5. Shipping

We offer free shipping within the United States. Processing times may vary from 3-5 business days to up to 3 weeks depending on order size and timing.

6. Returns and Refunds

Due to the nature of our products, we do not accept returns or offer refunds unless there is a defect in the product. If you receive a defective product, please contact us within 14 days of receipt.

7. Limitation of Liability

Our liability is limited to the purchase price of the products. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.

8. Changes to Terms

We reserve the right to change these Terms of Service at any time. Any changes will be posted on this page.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United States.

10. Contact Information

For any questions about these Terms of Service, please contact us at accounts@zenlabswholesale.com.

 

Affiliate Terms

1. Appointment and Acceptance

The Company appoints the Distributor as an independent contractor to market and sell the Company’s products in accordance with the terms and conditions set forth in this Contract. The Distributor accepts this appointment.

2. Independent Contractor Status

The Distributor is an independent contractor and not an employee of the Company. The Distributor has no authority to act on behalf of the Company to bind the Company in any manner or to represent the Company in any way except as expressly authorized by this Contract.

3. Duties and Responsibilities

  • The Distributor agrees to use best efforts to promote and sell the Company’s products.
  • The Distributor agrees to comply with all Company policies and procedures including those set forth in the Company’s Policies and Procedures Manual as may be amended from time to time.
  • The Distributor agrees to maintain accurate records of all transactions and to submit all necessary paperwork to the Company in a timely manner.

4. Compensation/Commissions

The Distributor will be compensated in accordance with the Company’s Compensation Plan as listed below. The Compensation Plan may be amended by the Company at its sole discretion and the Distributor will be notified of any changes.

  • Tier 1: 10% of Net Revenue (individual that brings the contract)

  • Tier 2: 3% of Net Revenue (individual that brings the Tier 1 individual)

  • Tier 3: 2% of Net Revenue (individual that brings the Tier 2 Individual)

  • Tier 4: 1% of Net Revenue (individual that brings the Tier 3 individual)

  • Commissions are based on net revenue as defined in the Compensation Plan.

  • Net Revenue = Gross sales – Administrative fees

  • Commissions will be paid monthly based on the previous month’s sales.

  • The Distributor must be in good standing with the Company to receive commissions and bonuses.

5. Non-Exclusivity

The Distributor understands that this Contract does not create an exclusive relationship between the Distributor and the Company. The Company reserves the right to appoint other distributors at its discretion.

6. Term and Termination

  • This Contract will commence on the date first written above and will continue until terminated by either party.
  • Either party may terminate this Contract at any time with or without cause by giving 30 days written notice to the other party.
  • Upon termination the Distributor must cease all marketing and sales activities related to the Company’s products and return all Company property.

7. Confidentiality/NDA

  • The Distributor agrees to keep confidential any proprietary information or trade secrets of the Company and to use such information only for the purposes of performing under this Contract. This obligation will survive the termination of this Contract and for 1 year following termination of contract.
  • The Distributor agrees not to solicit any of the Company’s customers or distributors to join a competing business during this period.

8. Indemnification

The Distributor agrees to indemnify and hold harmless the Company from any claims damages or liabilities arising out of the Distributor’s actions or omissions in connection with this Contract.

9. Governing Law

This Contract will be governed by and construed in accordance with the laws of the State of GA.

10. Entire Agreement

This Contract constitutes the entire agreement between the parties and supersedes all prior agreements or understandings whether written or oral.